We have made alternative arrangements with insurers to provide continuity of claims handling services.
What does this mean?
You will need to contact the insurer who provided the cover for the applicable period of insurance.
Previous policyholders should refer to their relevant policy schedule to find out the insurers’ name and details.
What type of product?
> Click to make or find out about an ongoing claim for:
• Prestige Home
• Ultra Home
• Ultimate Home
> Click to make or find out about an ongoing claim for:
• Multi trip travel
> Click to make or find out about an ongoing claim for:
• Ultra Landlord
• Landlords Legal Expenses
• Landlords Rent & Legal Protection
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Household
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Travel
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Landlord
Household
Email: dabrks@aviva.com
Email: brokersaleops@ageas.co.uk
Email: hgs_uk_claims@hdi-specialty.com
Phone: 0207 015 4000
(9am to 5pm - not bank or public holidays)
Email: MRSGPropertyClaims@munichre.com
Phone: 0207 886 3843
(9am to 5pm - not bank or public holidays
Email: broker.fnol@uk.rsagroup.com
Allianz Legal Protection
Email: claimsvalidation@allianz.co.uk
Phone: 0344 854 1775
(Lines are open 24 hours a day, 365 days a year)
Allianz Global Assistance
Phone: 0208 603 9849
(Lines are open 24 hours a day, 365 days a year)
Travel
AWP P&C SA
(Administered in the UK by Allianz Global Assistance)
Landlord
Email: propertyclaims@allianz.co.uk
Email: hgs_uk_claims@hdi-specialty.com
Phone: 0207 015 4000
(9am to 5pm - not bank or public holidays)
Markel International Insurance Company Limited (Markel)
Email: rent.legal.claims@markel.com
Phone: 0203 878 6902
Markel International Insurance Company Limited (Markel)
Email: rent.legal.claims@markel.com
Phone: 0203 878 6902
Home & Legacy Insurance Services Ltd is a wholly owned subsidiary of Allianz Holdings plc and is registered in England number 3007252. Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB. Home & Legacy Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register number is 307523. Please note that telephone calls may be recorded for training and/or monitoring purposes.